Terms of Use
Last updated: 15 June 2026
These Terms of Use ("Terms") are an agreement between you and Tail Twin ("Tail Twin", "we", "us") covering your use of the Tail Twin mobile app and the avatar-generation service it connects to (together, the "App"). By downloading or using the App, you agree to these Terms. If you don't agree, please don't use the App.
Your licence to use Tail Twin
Tail Twin is licensed to you, not sold. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App for your own personal, non-commercial enjoyment on Apple devices you own or control, in line with the App Store Terms of Service and Apple's standard Licensed Application End User License Agreement (EULA), which also applies to your use of the App.
Your photos and content
- You keep all rights to the photos you choose. By selecting photos for avatar creation, you confirm you have the right to use them, and you give us a limited licence to process them solely to generate your avatar.
- As described in our Privacy Policy, your photos are sent over an encrypted connection, used to create the avatar, and then discarded — they are not stored on our server.
- The generated avatar is created for your personal use within the App.
- Please use photos of your own dog, and avoid uploading anything you don't have the right to share, or that is unlawful or infringing.
Acceptable use
Please use Tail Twin as intended. You agree not to misuse the App — for example, by attempting to reverse engineer, decompile, or disrupt it, by accessing it through unauthorised means, by reselling or commercially exploiting it, or by uploading content that is unlawful, harmful, or infringes someone else's rights.
Third-party services
Avatar generation uses OpenAI's image API, the App is distributed through Apple's App Store, and crash reports use Sentry. Your use of these is also subject to the relevant third party's terms. We're not responsible for third-party services we don't control.
Availability and changes
Most of Tail Twin works offline, but avatar generation needs an internet connection and may occasionally be slow or unavailable. We may update, change, or discontinue features of the App over time. We'll try to keep things working smoothly, but we can't guarantee uninterrupted availability.
Not professional advice
Tail Twin is a warm companion and entertainment experience built around a stylized avatar. It is not your real dog and does not provide veterinary, medical, behavioural, or other professional advice. For your real dog's health and care, please consult a qualified professional.
Disclaimers
The App is provided "as is" and "as available", without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the App will be error-free or uninterrupted, or that generated avatars will meet your expectations. Nothing in these Terms limits any rights you have under consumer protection laws that cannot be excluded.
Limitation of liability
To the fullest extent permitted by law, Tail Twin will not be liable for any indirect, incidental, or consequential damages arising from your use of the App. Where liability cannot be excluded, it is limited to the amount you paid for the App (which, for a free download, is nil) or the minimum permitted by law.
Termination
You can stop using Tail Twin at any time by deleting the App. We may suspend or end your access if you breach these Terms. Sections that by their nature should survive (such as disclaimers and limitation of liability) will continue to apply.
Governing law
These Terms are governed by the laws of Australia, without regard to conflict-of-laws principles, and subject to any consumer rights that apply where you live.
Changes to these Terms
If we update these Terms, we'll post the new version at this address with a new "last updated" date. Continuing to use the App after a change means you accept the updated Terms.
Contact
Questions about these Terms: support@tailtwin.app